Who we are

We are Raveolutionary Events, and our website address is: https://raveolutionary.com.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 4 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Privacy Policy: Matomo Analytics

Our website uses Matomo Analytics, a privacy-focused web analytics tool, to help us understand visitor behavior and improve our website experience. Matomo respects user privacy and complies with relevant data protection laws, such as the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

What Data Does Matomo Collect?

• IP Address (Anonymized): To identify unique visitors without revealing your personal identity.
• Page Views and Interactions: Information on the pages you visit and your interactions with content (clicks, scrolls, etc.).
• Device Information: Information about the device you use to access the site (e.g., browser, operating system).
• Referrer URL: The website or source that directed you to our site.

How is Your Data Used?

The information collected by Matomo helps us analyze traffic, monitor the performance of our website, and improve your user experience. We do not share this data with any third parties.

Opting Out of Tracking

You have the option to opt out of tracking at any time. To disable tracking, please use the opt-out feature below:

[matomo_opt_out]

If you choose to opt out, Matomo will no longer collect your anonymized browsing data while you visit our website.

Cookies and Tracking

We have disabled Matomo’s use of cookies in our tracking settings to further protect your privacy. As a result, we do not require explicit consent for tracking cookies under the GDPR or ePrivacy Directive. However, you still have the ability to opt out of analytics tracking.

Further Information

For more information on how Matomo handles data, please refer to Matomo’s privacy policy.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example, we my provide USPS your name and address to deliver goods.

Payments

We accept payments through WooCommerce, and their privacy policy can be viewed at https://woocommerce.com/it/privacy-policy/.